Ordering Information

Generally, there are three ways to place your order:

1. Order by phone: +49-5221-34606-0 (for international orders: please also send a written confirmation to exclude any errors)

2. Order by fax: +49-5221-34606-11

3. Order by email: ordering@acris-online.de

Please note that our business hours are from 8:00 a.m. to 5:00 p.m mid European time.

All orders must contain a purchase order number and the name of the person who is placing the order, phone and fax numbers. For international orders within the EU, the customer´s VAT number is required, otherwise we cannot proceed the order. All orders are subject to availability.

When your order is received, we confirm receipt by fax. Orders received until 2:00 p.m. will be dispatched same day (stock products only). For products not in stock, you find the expected date of delivery on the order confirmation.

Freight charges depend on country, package sizes and shipping conditions (ambient, blue ice, dry ice).

Standard shipping costs

CountryShipping cost*Order Subtotal
Albania 100 €  
Austria 40 €  
Belarus 100 €  
Belgium 40 €  
Bosnia and Herzegovina 100 €  
Bulgaria 85 €  
Croatia 90 €  
Cyprus 90 €  
Czech Republic 60 €  
Denmark 40 €  
Estonia 85 €  
Finland 50 €  
France 50 €  
Germany 15 € <500 €
Germany free of charge ≥500 €
Greece 50 €  
Hong Kong 130 €  
Hungary 40 €  
Iceland 50 €  
Ireland 40 €  
Italy 50 €  
Latvia 85 €  
Liechtenstein 70 €  
Lithuania 80 €  
Luxembourg 60 €  
Macedonia 80 €  
Malta 85 €  
Moldova 100 €  
Monaco 60 €  
Netherlands 40 €  
Norway 50 €  
Poland 40 €  
Portugal 60 €  
Romania 90 €  
Russia 90 €  
Slovenia 85 €  
Spain 60 €  
Sweden 45 €  
Switzerland 50 €  
Turkey 70 €  
United Kingdom 50 €  

(*) Effective: January 2012

Please inquire for non-listed countries without distributors. In case we have an official, exclusive distributor in your country, we will forward your order to our distributor. All distributors are listed in our section DISTRIBUTORS.

Information on Pricing

Terms of delivery, pricing and freight charges are in the sole responsibility of our distributors. All distributors will quote prices on request or supply a pricelist. In countries without any distributor, our EURO prices published in our online product database are valid.

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